Hadesbet Document Upload: Format and Size Rules
Successfully verifying your account at an online casino is a crucial step before you can withdraw your winnings. This guide provides a clear, step-by-step walkthrough of the Hadesbet document upload process, detailing the specific format and size rules you need to follow to avoid delays and get your account approved quickly.
Why Hadesbet Requires Document Verification
Like all licensed and reputable online gaming sites, Hadesbet casino is legally obligated to verify the identity of its players. This process, known as Know Your Customer (KYC), helps prevent fraud, money laundering, and underage gambling. It is a standard security procedure that protects both you and the operator. Submitting your documents is mandatory to claim any Hadesbet bonus or process a withdrawal, ensuring that all transactions are secure and that prizes go to the rightful account owner.
Accepted Document Types and Specifications
You will typically need to provide two or three documents. Each file must be clear, legible, and valid. The accepted file formats are almost always JPG and PDF, with a maximum size limit of 10MB per file. The following table outlines the common documents required and their purpose.
| Document Type | Purpose | Format & Notes |
|---|---|---|
| Proof of Identity (POI) | Verifies your name and date of birth. | Color scan of a passport, national ID card, or driver’s license. All four corners must be visible. |
| Proof of Address (POA) | Confirms your place of residence. | A recent utility bill, bank statement, or official letter dated within the last 3 months. The document must show your full name and address. |
| Proof of Payment Method | Verifies ownership of the card or e-wallet used. | For cards, a photo of the front (with the middle digits obscured) is required. For e-wallets, a screenshot of the account overview may suffice. |
Step-by-Step Upload Guide
Navigating the upload process at Hadesbet is straightforward if you follow these steps. You can usually complete this from your account dashboard under sections like « Verification » or « My Profile. »
- Log in to your Hadesbet account.
- Navigate to the account verification or documents section.
- Select the type of document you are uploading (e.g., Proof of Identity).
- Choose File to locate the correct image or PDF on your device.
- Upload the file and confirm. Repeat for each required document.
- Wait for confirmation that your submission has been received.
After uploading, the status in your account will likely change to « Under Review. »
Common Problems and Troubleshooting
Most verification delays are caused by simple, avoidable issues. If your documents are rejected, check for these common mistakes before resubmitting.
- Blurry or Cropped Images: Ensure the entire document is in focus and all edges are visible.
- Incorrect File Format or Size: The platform accepts JPG and PDF files under 10MB. Convert or compress files if necessary.
- Expired Documents: Your ID and proof of address must be current. An expired driver’s license will not be accepted.
- Mismatched Information: The name and address on your documents must exactly match the details you registered with at Hadesbet.
- Incomplete Documents: For a bank statement, all pages may be required. Check if you need to submit a multi-page PDF.
Verification Timelines and What to Expect
The review process at Hadesbet is typically efficient. Under normal circumstances, you can expect your documents to be verified within 24 to 48 hours. However, during periods of high volume or if additional information is needed, it may take up to 72 hours. You will receive a notification via email or within your account once the process is complete. It’s important to complete verification before attempting to withdraw, as pending KYC checks will freeze any withdrawal requests. Remember, a verified account is also your ticket to claiming promotions like a Hadesbet no deposit offer or Hadesbet free spins, as these are often locked for unverified players. Always double-check the terms of a Hadesbet promo code to see if verification is required to unlock the bonus funds.
For the latest promotions and to ensure you’re playing on the official site, always access the platform through the correct portal like Hadesbet.
